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grahamb92507538
Participant
January 7, 2021
Question

How do you contact adobe ?

  • January 7, 2021
  • 1 reply
  • 309 views

Can someone please help me, how the hell do I contact adobe via chat or mail ? The help on the website just sends you round in circles .. driving me crazy !

    This topic has been closed for replies.

    1 reply

    Nancy OShea
    Community Expert
    Community Expert
    January 7, 2021

    NOTE:  E-mail is NOT secure!!

     

    1. With a browser that accepts cookies and does not have script blockers, please log-in to your account portal below.

    https://account.adobe.com/plans

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

     

    2. If you still need help with a billing or account activation matter, scroll down to Contact Adobe on the same page.
    3. Secure online chat is available in English 24/7.
    4. In the chat box, type AGENT followed by enter key and wait for a human.
    5. Alternately, phone customer service M-F during normal business hours.
    https://helpx.adobe.com/contact/phone.html

     

    =============
    Beware of fake Adobe reps who may contact you privately offering to sell you software or take control of your computer. It's a scam, run away!  Real Adobe Staff will never reach out by Outlook, Yahoo, Gmail or Skype. 

    ============= 
    3 Easy Ways to Identify Genuine Adobe Staff
    https://tinyurl.com/10791730

     

    Nancy O'Shea— Product User & Community Expert