How do you exit adobe? I have no use, presently and I get to pay a penalty for exiting. Do I have to pay a penalty? I have to pay £17 about a month. Rather would I give that to charity. What is this adobe? I have tried to exit twice.

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Hi @detailed_handsb986 

Thank you for reaching out to the community. We understand that you’ve been trying to cancel a subscription you no longer use and would like some clarity on the process.

After checking your account, we can see that your Acrobat Standard subscription has been active for approximately 1 year and 5 months. We also see an outstanding payment on the account, which is currently affecting the cancellation process.

Regarding your question about a cancellation charge, this depends on your subscription type and the applicable cancellation terms.

You can also take a look at the cancellation links provided by our Community Expert, Kglad, below for more information.

Thank you, @kglad , for sharing these helpful resources.

We hope this helps provide some clarity. If you have any further questions, please feel free to let us know. We’re happy to help.

^Akansha