Skip to main content
Participant
July 6, 2022
Question

How do you get actual technical support? Need to merge accounts.

  • July 6, 2022
  • 1 reply
  • 190 views

I have two accounts somehow, one tied to work another to gmail.  Need to move all content from gmail linked to work linked and eliminate double bill.  Is there an actual support adress/contact?

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    Community Expert
    July 6, 2022

    Be sure to remain signed in with your Adobe ID before accessing the link below
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    - or by telephone https://helpx.adobe.com/contact/phone.html
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730