How long will it take to receive a refund after a subscription cancellation?

Forum|Forum|4 months ago
September 5, 2025
1 reply
151 views

I have cancelled my yearly subscription within 14 days, But after 1 week, I still do not receive any refund.

Billing

Jeffrey_A_Wright

Community Manager

Alex, I am sorry, but it does not look like you completed the self-cancel process listed at https://adobe.ly/4nim5If. Please click on https://adobe.ly/42jChAL to speak with a member of our team who can cancel the subscription for you if you continue to encounter errors. ^JW