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July 15, 2022
Question

How to buy PS & LR package for Kazakhstan?

  • July 15, 2022
  • 3 replies
  • 296 views

Hello! i based in Kazakhstan and use currently the trial (7 days) version of PS & LR package (20Gb) in Russian language. I would like to buy it but face with message of ban of sales for Russia and Belarus. I live in Kazakhstan. Please advise. Thank you

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3 replies

kglad
Community Expert
Community Expert
July 17, 2022

adobe doesn't sell directly to kazakhstan.  you have to use a world-wide third party vendor (eg, Langjähriger Partnerschaft mit Adobe | Zahlreiche Kundenvorteile (a-f.ch) ) and none of them sell retail.

Abambo
Community Expert
Community Expert
July 15, 2022

Hm, do you use a Russian credit card or is your internet provider using Russian IP addresses?

ABAMBO | Hard- and Software Engineer | Photographer
John T Smith
Community Expert
Community Expert
July 15, 2022

This space is provided by Adobe, but this is not Adobe support
Sorry, nobody here can help with an account or payment problem
This is a public forum, you need the link to Adobe support, not other users
Help Center https://helpx.adobe.com/support.html is a good place to start
Be sure to remain signed in with your Adobe ID before accessing the link below
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
-you MUST also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or by telephone https://helpx.adobe.com/contact/phone.html
.
Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730