I bought adobe acrobat plan long ago with monthly payment 22 dollars. My next payment will be on 7th october, but i dont use the programm for long time and i dont need it more. When i try to cancel it it writes that i need to pay a fee around 54 dollars. How can i avoid it? Also i see that i cannot delete my payment info.....
you need to cancel within the cancellation period. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
if you're unable to follow the steps described, check your account (https://account.adobe.com) for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html
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