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Participant
August 9, 2020
Answered

How to cancel my adobe plan, please help

  • August 9, 2020
  • 2 replies
  • 621 views

I'm having adobe photography plan for about 5months.I want to cancel it because I won't use it in that month.I have a inscription about:

An early cancellation fee will be charged:
€ 43.02
So when I can cancel it ,I checked it at the beginning of the month and at the end and I have the same inscription
Why I hve to paid,adobe withdraws money from my card every month.What can I do

 

This topic has been closed for replies.
Correct answer Manan Joshi

For refund rules, refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
You should have paid attention to the terms of subscription before purchasing. There is only information that we can share with you, we are also users here. If you want any further clarifications you can contact support.
-Manan

2 replies

Manan JoshiCommunity ExpertCorrect answer
Community Expert
August 9, 2020

For refund rules, refer the following link
https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
You should have paid attention to the terms of subscription before purchasing. There is only information that we can share with you, we are also users here. If you want any further clarifications you can contact support.
-Manan

-Manan
Participant
August 9, 2020

thank you

John T Smith
Community Expert
Community Expert
August 9, 2020

You bought an annual plan with monthly payments... yes, there is a fee to cancel early

Participant
August 9, 2020

I didn't know...thanks!