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Participant
November 30, 2021
Question

How to Cancel my monthly subscribe.

  • November 30, 2021
  • 2 replies
  • 144 views

i would like to know how to cancel my month subscribe for the Acrobat Pro DC.

    This topic has been closed for replies.

    2 replies

    Participant
    November 30, 2021

    but the promble is that it not show that i have any plan made and i'm still have payments done.

    John T Smith
    Community Expert
    Community Expert
    November 30, 2021

    This is a public forum, not Adobe support... nobody here can help

     

    Go back up to my previous message and contact Adobe

    John T Smith
    Community Expert
    Community Expert
    November 30, 2021

    To Cancel https://helpx.adobe.com/manage-account/using/cancel-creative-cloud-subscription.html
    -READ THIS https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html#cancel
    -do be aware that cancelling early means paying 1/2 of the remaining subscription time as a fee
    --this is cancelling AFTER the trial converts to paid and BEFORE the end of the subscription
    -or have Adobe support cancel your subscription using the "autoOpen" Chat link below

     

    Be sure to remain signed in with your Adobe ID before accessing the link
    Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
    -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups
    -you MUST also allow 'cookies' in your web browser for the link to work
    This link will go directly to the chat option
    Type "Agent" in the chat box to bypass the chatbot and be connected to a person
    -Meaning type in the word Agent without the quote " " marks
    https://helpx.adobe.com/contact.html?rghtup=autoOpen
    .
    Adobe does NOT do support by email, so beware of answering anyone who sends you a private message
    -click for more information about scammers https://tinyurl.com/10791730