How to cancel my new subscription

Question

I forgot to cancel my subscription last month, and I was charged yesterday for another month and I have no intention of using it. I would like to request a refund and to close my account.

Jeffrey_A_Wright · Accepted Answer

​@Lillian97thank you for posting to this public discussion forum. I am sorry you did not find more value in our offerings. Please seehttps://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.htmlfor information on how to complete the self-cancel process.For more information on the cancellation and refund process for monthly plans, seehttps://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#month-to-month. Please complete the self-cancel process soon to receive a refund. Any refunds issued will take up to 14 days.

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