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3 replies

Participant
May 23, 2025

Account, then plans. They charge double the subscription to cancel, good luck

kglad
Community Expert
Community Expert
May 23, 2025

actually the penalty for canceling an annual plan before the year-end is 1/2 the amount remaining

 

if that's double your monthly payment it's because you were commited to 4 months more of your annual subscription

gupta shivangi
Legend
May 15, 2025

Hi @dennis_6107,

Have you followed the steps listed here? https://adobe.ly/43htE9M

Let us know.
^Shivangi

kglad
Community Expert
Community Expert
May 15, 2025

in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



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