How to cancel subscription without paying cancellation fee? [was: Help]

Question

Hello, after using the Adobe suite for more than a year, I find myself forced to cancel my subscription at 29.99€ per month because I am a student and it is too expensive for me. I would like you to tell me how it is possible to cancel without paying the cancellation fee of 164,93€, because I don't even have this amount on my bank account.
My subscription ended on June 8, but no reminder was given to me and being in exam period, I forgot to cancel my annual my subscription. Please help me.

Manan Joshi · Answer

Hi @Martin Watel

Please contact support, only they can help in this matter. Let them know about your situation and they should find a way to help you out.

Login to your account and navigate to the URL below. Make sure that the browser has cookies enabled, and all script blockers are disabled.
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type AGENT to avoid bots and talk to a human.
Also, be mindful of answering anyone who sends you a private message. See the following for more information about scammers
https://tinyurl.com/y7cfrr7y
-Manan

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