How to cancel trial period?

Forum|Forum|3 years ago
September 1, 2022
3 replies
321 views

How can I cancel my plan? I tried to use a free trial of Acrobat Pro DC. However, when I wanted to cancel my plan, it always shows that "You'll be able to manage your plan shortly". I don't wish to use Acrobat Pro DC anymore, how can I cancel the membership?

Cancel subscription

This topic has been closed for replies.

JR Boulay

Community Expert

MOVED TO THE ACCOUNT, PAYMENT, & PLAN DISCUSSIONS

Acrobate du PDF, InDesigner et Photoshopographe

jane-e

Community Expert

@Ivana25921222558y wrote:

I tried to use a free trial of Acrobat Pro DC.

You posted to the Photoshop forum. I'll move your post to Acrobat.

Jane

Kevin Stohlmeyer

Community Expert

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

I

Ivana25921222558yAuthor

Participant

No, there is no option to manage plan or to cancel plan. Please, help!

jane-e

Community Expert

@Ivana25921222558y

Hi Ivana,

This forum is answered mainly by volunteers . You will need to contact Adobe Customer Care directly for billing.

Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen

If your browser blocks the Chat window, try the troubleshooting tips here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

If you can't find out why your browser is blocking Chat, you can also send tweet to @AdobeCare.

~ Jane

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded