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Answered

how to contact adobe support by chat ?

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how to contact adobe support by chat ?

i have tried to use this link but it does not open any chat even after disbling pop up blocker :

https://helpx.adobe.com/contact.html?rghtup=autoOpen

so where is the correct liunk in june 2023 ?

and preferably in french in France ?

thanks.

bestofcomputerCorrect answer

Participant

use twitter, if you don't have access to a mobile phone.

ok i deactivated the shields from brave and it worked.

thanks.

brilliant_navigatorc812

Participant

how to contact adobe support services directly

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Community Manager

Community Manager

Hi @brilliant_navigatorc812,

We are here to help. Could you share details about the query you have?

^Shivangi

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^Shivangi

brilliant_navigatorc812

Participant

hi

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Participant

My checking account was debited for an account that was closed in Dec of 2022. For $256.67 on 09-25-2026. I want this transaction reversed. I do not want any ADOBE account.

1118-4729-7126-0017-6227-8463

Kenneth L Cox

My checking account was debited for an account that was closed in Dec of 2022. For $256.67 on 09-25-2026. I want this transaction reversed. I do not want any ADOBE account.

1118-4729-7126-0017-6227-8463

Kenneth L Cox

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Community Expert

Community Expert

@kennyleecox

You will have to contact Adobe support directly.
We can’t do anything about your account on this public user-to-user forum.

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Participant

My checking account was debited for an account that was closed in Dec of 2022. For $256.67 on 09-25-2026. I want this transaction reversed. I do not want any ADOBE account.

1118-4729-7126-0017-6227-8463

Kenneth L Cox

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Test Screen Name

Legend

Why did you come here to post an AI-generated reply that doesn't answer anyone's question, "Mateo"?

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Community Expert

Community Expert

@Test Screen Name

just mark spam, as spam.

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Test Screen Name

Legend

Make sure you allow ALL cookies on Adobe site too. For some reason people are disabling cookies and so it can't know you're logged in.

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bestofcomputerAuthor

Participant

i use Brave and i have enabled all cookies and disable pop up blocker.

i connect from france and there is no chat pop up.

i connect also to USA with a VPN and there is no chat pop up.

see the photos attached.

and the other page i have has no chat pop as well.

see photo.

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Community Expert

Community Expert

use twitter, if you don't have access to a mobile phone.

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Community Expert

Community Expert

the link you posted still works:

you just need a compatible browser and perhaps country. anyway, try a mobile phone browser.

<moved from download&install>

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bestofcomputerAuthor

Participant

there is no chat pop up with brave nor firefox not chrome on windows 11 desktop pc.

so where is it ?

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Community Expert

Community Expert

it's in the lower right when using a compliant browser. do you have a mobile?

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