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Participant
January 2, 2025
Question

How to contact billing

  • January 2, 2025
  • 2 replies
  • 831 views

I have been going round in circles trying to contact Billing.

Is there not a simple email address or ticket system so that I can contact them?

2 replies

Shivangi_Gupta
Community Manager
Community Manager
January 2, 2025

Hi @llian,

We are sorry for the experience. Could you share more details about the issues you are facing? We are here to help.


^SG

kglad
Community Expert
Community Expert
January 2, 2025

there are 2 ways to contact adobe support; chat and twitter (now x):

chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.