HOW TO CONTACT THEM??

Hey all.. I have headache because it's impossible to TALK OR MAIL to someone who's working at Adobe...

I wanna exit my plan because i have had it for 1 year now.. but i will have to pay for early Exit ni matter what....

hate this...

All you can talk to is AI and robots.....

Community Expert

make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

and for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

if you're unable to follow the steps described, check for a payment problem. all payment problems must be resolved before cancellation is enabled, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html