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pilothousepete
Participant
September 14, 2019
Answered

How to correct wrong birthdate in Adobe ID?

  • September 14, 2019
  • 1 reply
  • 2583 views

I entered an incorrect birthdate when setting uo my Adobe ID, it now thinks I am under 13 years old and saysd access denied. De-authorization is not active and ai cannot active.  It says "Access Denied".  How do I get this fixed?

      This topic has been closed for replies.
      Correct answer Just Shoot Me

      If the system thinks you are under 13 then you didn't buy anything, or Did You?

      If you didn't then just create a New Adobe ID with the correct information.

      1 reply

      Just Shoot Me
      Just Shoot MeCorrect answer
      Legend
      September 14, 2019

      If the system thinks you are under 13 then you didn't buy anything, or Did You?

      If you didn't then just create a New Adobe ID with the correct information.

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