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Participant
April 26, 2020
Question

How to delete the application Adope Creative Clostan does not serve access to the email .....

  • April 26, 2020
  • 1 reply
  • 247 views

Hello!

I have a problem with my  adobe creative cloud app why the email I had I joined the application, I forgot the password and I had not put in my email ways to recover if I lost it and now I want to delete the removal but without access to the email I was not allowed. What can i do ?

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1 reply

John T Smith
Community Expert
Community Expert
April 26, 2020

Nobody here can help if you lost your email password

This is a public forum, not the link to Adobe support
-other users here can't help with an account problem
Be sure to remain signed in with your Adobe ID before accessing the link below
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long