How to get my refund

3 replies
323 views
Translate

Please let me know how to get refund. I was charged £68 for 1 year contract. I cancelled it right away. Please help. Thankyou

This topic is closed to new replies. Start a new post to keep the conversation going.

gupta shivangiCorrect answer

Legend

Hi @May34328180s50x ,

As per your account info, you cancelled for the Acrobat premium subscription on 8th day, hence you're eligible for complete refund.

Please wait for 5-7 business days for the refund to process.

Let us know if you have any questions.

Regards,

Shivangi

gupta shivangiCorrect answer

Legend

Hi @May34328180s50x ,

As per your account info, you cancelled for the Acrobat premium subscription on 8th day, hence you're eligible for complete refund.

Please wait for 5-7 business days for the refund to process.

Let us know if you have any questions.

Regards,

Shivangi

Translate

kglad

Community Expert

1 year for that amount doesn't sound's like a mobile, student or stock subscription, not the more typical individual subscription. for what kind of subscription are you being charged?

Translate

jane-e

Community Expert

@May34328180s50x

No one on these forums can see your account information. You will need to contact Adobe Customer Care directly to assist. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen
Type "agent"

If your browser blocks the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703

You can also send a post through X (formerly Twitter) to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

I've moved your post from Using the Community (for questions about the forums) to Account, Payment, & Plan for you.

Jane

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.