Skip to main content
O
Ohad5CC5
Participant
September 20, 2021
Question

How to keep library while changing plan?

  • September 20, 2021
  • 1 reply
  • 276 views

Hello.

I have a library on LRCC and I want to change from photography plan to LR+1tb plan.

I only have option to cancel my plan but i only want to change it. Currently im using a code thats gives me photography plan (20GB) free but i want to pay for the other plan.

what should i do?

 

This topic has been closed for replies.

1 reply

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
September 20, 2021

Since Photography Plan includes Lightroom, why don't you just add $10 for the 1TB option?

 

Adobe support can assist you with cancelling your current plan & creating a new subscription but there's a 50% early termination fee. And to be on the safe side, be sure to download everything from the Cloud before you cancel your current plan. 


CONTACT ADOBE SUPPORT:
================
Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

 

Nancy O'Shea— Product User & Community Expert
O
Ohad5CC5Author
Participant
September 21, 2021

why don't you just add $10 for the 1TB option?

because I have no option like this

download everything from the Cloud before you cancel your current plan.

I want to keep my catalog. if i keep the RAWs, hot do i insert the catalog after changing plan?

Nancy OShea
Community Expert
Nancy OSheaCommunity Expert
Community Expert
September 21, 2021

Contact Adobe for assistance with adding the 1 TB option.


You may access your Creative Cloud Storage from most modern browsers on either Win or Mac.

Creative Cloud Assets https://assets.adobe.com
Synced files
Cloud documents
Deleted files

Lightroom https://lightroom.adobe.com
Photos
Albums
Edited files
Imported files
Deleted files

Document Cloud https://documentcloud.adobe.com
All documents
Starred files
Shared files

Adobe Spark https://spark.adobe.com
Projects
Brand files
Graphics
Web pages
Videos

 

Nancy O'Shea— Product User & Community Expert
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices