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Inspiring
October 26, 2021
Question

How to re enable the 3rd party authenticator app?

  • October 26, 2021
  • 1 reply
  • 2078 views

Does anybody know how to re enable a 3rd party authenticator app?
Why did Adobe disabled it?

This topic has been closed for replies.

1 reply

kglad
Community Expert
Community Expert
October 27, 2021

adobe authenticator won't work with another authenticator.  that said, i don't know what authenticator you were using or what changed, but you can learn more here, Use Adobe Authenticator for two-step verification

Participating Frequently
April 12, 2022

Ermm, I was using the VIP Access authenticator but I changed cellphone making me disable temporarily the 2FA now I cannot use another 2FA app, only the Adobe's??