Skip to main content
Participant
February 21, 2021
Question

How to reactivate my college accout?

  • February 21, 2021
  • 2 replies
  • 248 views

I deleted my account to try and figuree out how to use the free adobe programs offer from my univercity but now i cannot create a new account with my school email! How can I undo this and get the free adobe products with my university?

This topic has been closed for replies.

2 replies

Legend
February 21, 2021

If you delete an account it may be locked forever, or for many months. Not a good idea if you want to use it again !!

John T Smith
Community Expert
Community Expert
February 21, 2021

If your school is providing the subscription, I think you need to contact your school

 

As far as deleting an account and then trying to use the same email for a new account... I don't think Adobe allows that

Be sure to remain signed in with your Adobe ID before accessing the link below
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for this to work
https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html
-click the chat icon at the bottom right of the page to open a chat session
-the chat icon looks like '3 dots inside a circle' at the lower right
-type AGENT into the chat window to connect directly to a person rather than the AI
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730