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tonis859026
tonis859026
Participant
March 5, 2015
Answered

How to remove credit card

  • March 5, 2015
  • 11 replies
  • 88200 views

** I DON'T WANT ANY FORUM LINKS **

I want to remove my credit card. I have checked every single forum and howto page and nothing works. I cannot call as I can't call during their hours. I am sick and tired of this damn site taking the crap. The only thing I found is the 'Go to your My Information' and I have no idea where it is. Just tell me if you know. Show me pictures, because it is not anywhere in my Account page. I have contacted the customer support chat almost 11 times now and absolutely no help at all, not even speaking to me. It's disgusting. And I'll repeat this; DO NOT SEND ME ANY FORUM LINKS. THEY ARE USELESS.

    Correct answer Rajashree Bhattacharya
    1. Adobe has removed all credit card information from its network.  While we continue to retain the last four digits of your credit card which also gets converted to dummy accounts, the complete payment card information has been removed from our databases.
    2. The change happens in our data base where the last four digits of the credit card is stored which gets converted to a dummy account in due course of time.

    Regards

    Rajshree

    11 replies

    Show previous replies
    C
    CharmsV
    Participant
    March 26, 2015

    I have the same problem! I can't even see the "My Information" tab. T.T

    R
    rebelalliance
    Participant
    May 10, 2015

    I know and am sorry this is of no help to you guys, but for the sake of a chance at Adobe opening their eyes for once - I have the same problem and the whatever webpages they seem to have cooked up with profile management in 10 different ways and places, there is no My Information section as referred by Adobes own help pages. Adobe: do or die!

    Kortjohn
    Kortjohn
    Participating Frequently
    November 9, 2015

    adobe opening their eyes for once?  i disagree with the "for once" part.  ever try and get microsoft to do anything helpful with office?  or make a powerful program for that matter?  Adobe is awesome.  i honestly cant think of a more amiable customer service team or a consistently better software of any kind.  geez dude

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