Hi @rochelle16 ,
Refunds are available only if the subscription is cancelled within the first 14 days of purchase.
Based on your account details, you currently have two active subscriptions, Adobe Acrobat Pro and the AI Assistant for Acrobat which have been active for over a month. As a result, these plans are outside the 14-day refund window and are not eligible for a refund.
Since these are monthly plans, you can cancel them at any time without any early termination fee. You can follow the steps in this guide to cancel your subscription:
Cancel your Adobe subscription
Let us know if you have any questions. We’re here to help.
^Shivangi