I no longer need my Adobe plan.
I was charged nearly $600 for my annual plan on August 14, 2024.
I have not used the programs & canceled my plan, but want a refund for the year 2024 because I just got charged for the year recently.
I tried reading comments on here & the chat bot, but there is no email or phone number to contact or clear information of how to request a refund.
I would be very grateful for some help.
I am a new grad and $600 is a lot of money.
you can make your case to adobe support. there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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