How to undo my plan cancellation?

Forum|Forum|8 years ago
January 28, 2018
2 replies
2941 views

I went to cancel my plan, it came up with saying it will charge me for my cancel. Then i saw a button at the bottom saying "Just Cancel" i pressed it then it said again it will charge me on the 10th Feb 2018. But then i accidentally pressed "OK" then it said " OK, We have cancelled your plan".

Is there anyway to undo it?

Creative Cloud

This topic has been closed for replies.

Correct answer

No undo button available.

Login to your account and contact Customer Care as soon as possible.

Fenja

R

rashi33994447qkeo

Participant

Hey I am having same issue ...what happened ..did you get help?

kglad

Community Expert

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

A

Anonymous

Correct answer

No undo button available.

Login to your account and contact Customer Care as soon as possible.

Fenja

I went to cancel my plan, it came up with saying it will charge me for my cancel. Then i saw a button at the bottom saying "Just Cancel" i pressed it then it said again it will charge me on the 10th Feb 2018. But then i accidentally pressed "OK" then it said " OK, We have cancelled your plan".

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