Skip to main content
Participant
January 27, 2025
Question

How to upgrade subscription or add space

  • January 27, 2025
  • 1 reply
  • 184 views

Hi everyone,

I reached maximum space on my account with my subscription (20 go) and tried to upgrade it but impossible to found how, without add a new subscription.
The problem is, if i subscribe another pack, cancelling my current one will add some fees...

 

 

Has someone encounter the same problem ?

Do i need to call Adobe directly ?

 

Thanks for your help and sorry for english mistakes (i'm french ^^)

 

Have a good day !

1 reply

kglad
Community Expert
Community Expert
January 27, 2025

with a photography plan, you'll need to cancel and start a new plan.

Participant
January 28, 2025

I called them to upgrade my subscription without cancel fee's.
There is no way to do it manually indeed, but it is possible to transform it without paying useless fee's.

Thanks for the help.

kglad
Community Expert
Community Expert
January 28, 2025

@Benjamin_Lecomte 

 

you're very welcome.