I accidentally canceled my subsciption plan when i just want to change it. Do i still charged with the cancellation fee?

Question

Well i reactivated it and changed the plan now. But still, do i still charged?

Jeff_A_Wright · Accepted Answer

@salad0123thank you for posting to this public discussion forum.I apologize for any confusion you encountered while managing your plan, and I am sorry you are having problems reaching us, ​@salad0123.What Adobe plan did you cancel? The only plan I see that was canceled was for Adobe Stock. Please seehttps://helpx.adobe.com/stock/web/kb/cancel-membership-subscription-stock.htmlfor information about the Stock cancellation process.Your other plans remain active, and it appears that one of them has been active forless than a day, ​@salad0123. Does this mean you were able to successfully change your plan using the steps listed athttps://helpx.adobe.com/account/individual/subscriptions-and-plans/plan-changes-and-upgrades/change-adobe-plan.html.I look forward to your update, ​@salad0123.

kglad · Answer

yes. but if you restart a plan that fee may be cancelled.contact adobe support to discuss. you’ll probably need to use social media if you have no subscriptions.

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