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“I accidentally purchased both After Effects and Creative Cloud. I was charged twice. I want a refund for the duplicate purchase.

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“I accidentally purchased both After Effects and Creative Cloud. I was charged twice. I want a refund for the duplicate purchase.

Manan JoshiCorrect answer

Community Expert

You can cancel the subscription you don’t want and if you do so within 14 days you would get a refund. See the following articles for more details

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

-Manan

Community Expert

Community Expert

and refunds are automatic, if you qualify.

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Community Expert

Correct answer

Community Expert

You can cancel the subscription you don’t want and if you do so within 14 days you would get a refund. See the following articles for more details

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

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-Manan