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“I accidentally purchased both After Effects and Creative Cloud. I was charged twice. I want a refund for the duplicate purchase.

Forum|Forum|4 days ago
April 6, 2026
2 replies
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“I accidentally purchased both After Effects and Creative Cloud. I was charged twice. I want a refund for the duplicate purchase.

Correct answer Manan Joshi

You can cancel the subscription you don’t want and if you do so within 14 days you would get a refund. See the following articles for more details

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

Community Expert

Community Expert

and refunds are automatic, if you qualify.

Community Expert

Correct answer

Community Expert

You can cancel the subscription you don’t want and if you do so within 14 days you would get a refund. See the following articles for more details

https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

-Manan