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January 17, 2026
Question

I already canceled my subscription yesterday and the money was paid

  • January 17, 2026
  • 2 replies
  • 139 views

I already canceled my subscription yesterday and the money was paid. I don't use it. I want a refund.

2 replies

John T Smith
Community Expert
Community Expert
January 17, 2026

You may only get a refund if you cancel and are charged during the first 14 days of starting a trial
After 14 days the trial becomes a subscription and there is no refund

January 17, 2026

It's been a week since I tried it for free

kglad
Community Expert
Community Expert
January 17, 2026

@sohyun_3191 

 

then you'll get a refund (within 2 weeks), but double check your account, as suggested, to make sure it looks like you expect, https://account.adobe.com

Peru Bob
Community Expert
Community Expert
January 17, 2026

It can take up to 14 business days for a refund.

Check your account:

https://account.adobe.com/