I ALREADY PAID THE SUBSCRIPTION BUT STILL HAVE BILLINGS ISSUE ! (AFTER UPDATE PAYMENT)

Hi please help me with my account, i already paid RM57.56 via Touch n Go e wallet with transaction no. BL3515358711 via provided email from adobe to lumacreatividestudiooo@gmail.com . I already change the payment payment and authorize the auto deduct transaction and the transaction has been go through but I still got “Billing Problem”. How was that supposed to do ?