I am 15 years old and cannot legally enter a binding contract. Please cancel the plan immediately and remove my payment method.

Question

I bought it the 7 day free trail and typed in my card information

several weeks have passed and i havent paid anything yet because I don't have the right amount of money in my account and I just did it with my MasterCard. When I click on manage plan it says this: It is not possible to manage You need to resolve a problem with your payment information before making changes to your plan. If you don't do anything, your plan will be suspended. And I also can't remove my card information. I have tried everything and asked chat gpt but nothing works

And whenever I get more than 31 dollars in my account (from parents etc.) I always put it in savings so it wont get taken by the supscription and its really sad

Please cancel my plan.

Jeffrey_A_Wright · Accepted Answer

​@muskan_2521thanks for posting to this public discussion forum. Please show this discussion thread to an adult who can help you manage your commitments.The method of payment that ​@muskan_2521utilized to begin their subscription to Adobe was not accepted. The account will need to be corrected by following the steps listed athttps://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/retry-failed-or-missed-payment.html. Once the account is in good standing, you can then assist ​@muskan_2521with completing the self-cancel process athttps://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.htmlto end the commitment they started with Adobe.​@muskan_2521please do not delay in showing this discussion to an adultwho can help you. For more information on the cancellation and refund process, seehttps://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html. The commitment you started will need to be ended soon if you want to receive a refund.

kglad · Answer

you have to cancel yourself.return, cancel, change subscription,http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.htmlunderstanding cancellationfees,https://helpx.adobe.com/uk/manage-account/using/creative-cloud-subscription-terms.html#cancel

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