I am a teacher and used to get the discount code on my account but recently it changed without my knowlegdge. Would it be possible to reactivate my teacher discount and re-imburse me for the months that I have been paying the full cost? Many thanks

Question

I am a teacher and used to get the discount code applied on my account but recently it changed without my knowlegdge and Im now paying the full £66 per month. If I want to cancel I have to pay the cancellation fee so I wondered if it was possible to just apply my teacher status back onto my acccount?

Would it be possible to reactivate my teacher discount and re-imburse me for the months that I have been paying the full cost?

kglad · Accepted Answer

seehttps://helpx.adobe.com/x-productkb/global/graduation-education-discount-expiry.html

Jeff_A_Wright · Answer

Thanks for posting to this public discussion forum, @annab93325192.

I am sorry but I don’t see any active subscriptions under the account you used to create your public discussion forum. Please see https://helpx.adobe.com/account/individual/billing-and-payments/payment-and-billing-issues/unknown-charge-on-bill.html for details on how to locate the account with your active subscription.

As mentioned by @kglad and @Manan Joshi you will need to periodically submit your proof of eligibility for an education discount. Please see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/renew-adobe-account-plan-student-and-teacher-discount.html for more information.

Please update this public discussion thread if you have any additional questions, @annab93325192.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded