I am being charged but I have no subscription

Forum|Forum|22 days ago
March 19, 2026
2 replies
67 views

I have the same charge coming through but for £21.14. I have no subscriptions with adobe

Correct answer kglad

use the account shown at https://helpx.adobe.com/manage-account/kb/unknown-charge-on-bill.html?linkId=100000379229962

Jeffrey_A_Wright

Legend

@ruglesdr thanks for posting. I am showing that you have had an active subscription for the last five years under the account you used to create this public discussion thread.

Please see https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html if you want to end your commitment to Adobe Acrobat Export PDF. For more information on the cancellation and refund process, see https://helpx.adobe.com/account/individual/terms-policies-and-regulations/adobe-subscription-terms.html#annual-paid-monthly.

ruglesdrAuthor

Participating Frequently

I followed that first link and I have no plans to manage that I can see so no idea how I can even cancel this. Can you cancel it for me please? The second link doesn’t help me cancel it either