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Participant
November 1, 2024
Question

I am being charged but no access

  • November 1, 2024
  • 2 replies
  • 226 views

i am beign charged $21.98 every month, but I do not have access to adobe. I do not see anywhere to contact the company.  ADOBE *ADOBE 4085366000 CA 345 PARK AOENUE. 

 

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2 replies

kglad
Community Expert
Community Expert
November 2, 2024

in addition to the above, check your account after signing in with the adobe id used to start the subscription, https://account.adobe.com

 

does it show your subscription?

Jeffrey_A_Wright
Legend
November 1, 2024

Thanks for your question. I don't see any active plans under the e-mail address you used to post to this public discussion forum.

 

Please see https://adobe.ly/4fq2KAT for information on why you may be charged. If you are unable to contact anyone, then review the settings of your web browser or use a different device. ^JW