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Accountsss
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June 4, 2026
Answered

I am charged with two subscriptions for 7 months how can i get a refund

  • June 4, 2026
  • 2 replies
  • 11 views

I just found that i am being charged with two different subscriptions at two different prices, one 158 per minth and the other 228 per month. How can i get a refund?

    Correct answer Peru Bob

    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    June 4, 2026

    cancel one of them per ​@Peru Bob 

    Peru Bob
    Community Expert
    Peru BobCommunity ExpertCorrect answer
    Community Expert
    June 4, 2026

    See here:

    https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    and here:

    https://helpx.adobe.com/manage-account/using/cancel-subscription.html

     

    You need to have a valid form of payment before you can cancel a subscription and get a refund.

    https://helpx.adobe.com/account/individual/billing-and-payments/payment-methods/update-payment-information.html

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