I subscribed to the trial of Adobe Acrobat pro DC and at the end of the trial period I wasn't satisfied with the service I got, and as such I wasn't interested in having a long term subscription, how can I get my card details removed from adobe and stop prompting the card for payment?
first, you have to cancel your subscription. make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html
for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html
if you want to cancel but are unable to follow the steps described in the "how to cancel page", you probably have a payment error that you need to repair before cancellation is allowed, https://helpx.adobe.com/manage-account/kb/fix-failed-missed-payment.html
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