I am not interested in a subscription with Adobe I cancelled it and it is asking for fees which I can't afford to pay
Where can I go to cancel the subscription for Adobe I didn't sign up for it
Where can I go to cancel the subscription for Adobe I didn't sign up for it
Thank you for posting,
I am sorry for the frustration and concern this situation has caused. I can understand how upsetting it would be to believe you had canceled your subscriptions, only to keep receiving payment requests and to be uncertain about what is still active.
I reviewed the account and found that two separate subscriptions were purchased on September 26. The Adobe Acrobat AI Assistant Plus subscription has already been canceled. However, the Adobe Acrobat Pro subscription remains active and is currently past due.
Because the Acrobat Pro subscription is past due, the payment issue must be resolved before any changes can be made to the subscription, including canceling the current commitment.
Please review and update your payment information, then try canceling the Acrobat Pro subscription again:
You can also review your active plans here:
https://account.adobe.com/plans
Please update this public discussion thread if you have any additional questions,
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