Answered
I am trying to update my payment details
Good afternoon! I am trying to update my payment details and pay for photoshop from Belarus, but the "save" new details button does not work. Tell me, please, what should I do?
kgladCorrect answer
Community Expert
August 4, 2024
you can contact adobe support or you can use klarna (https://www.klarna.com) or another authorized reseller, https://adobe.my.salesforce-sites.com/PartnerSearch?lang=en
there are 2 ways to contact adobe support; chat and twitter (now x):
chat:
if you have or want to purchase a subscription, use a browser that allows popups and cookies
and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.
twitter/x:
tweet @AdobeCare
p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.
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