Hi @resourceful_Sunbeamb396
Thank you for reaching out to us on the Adobe Community.
We understand that you’d like to cancel your subscription. After checking your account, we found an outstanding payment that needs to be cleared first. Once the payment issue is resolved, you should be able to proceed with the cancellation.
You can find the cancellation steps here:
Cancel Adobe trial or subscription
You can also review the cancellation terms for your plan here:
Cancellation details for common Adobe plans
We hope this helps. Please feel free to reach out to us on the community if you need any further assistance.
^Akansha
AdChoices