Skip to main content
Participant
October 30, 2022
Question

I am using Linux and I have your trial which is of no help

  • October 30, 2022
  • 2 replies
  • 165 views

The trial ends in 4 days and I do not wish to be charged. What happen

to humanoids that we could talk to??

 

Are we now putting Adobe in the class of anti-human and a supporter of the New World Order and Artificial

Intelligence. No bugs for me!

    This topic has been closed for replies.

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    October 30, 2022

    Before installing software, reading the system requirements is essential to ensure your OS, CPU and GPU are compatible.

    Most Creative Cloud apps work on:

    • Windows 11 (64-bit), Windows 10 versions 21H2, 21H1, 20H2, 2004, and 1909 (LTSB branches are not supported;)
    • macOS 12 (Monterey), macOS 11 (Big Sur), macOS 10.16 or 10.15 (Catalina).

    https://helpx.adobe.com/creative-cloud/system-requirements.html

     

    From day 1 of download, you have 14 days to cancel & request a refund.  No penalty.

    ===============
    How do I Cancel my Subscription?
    https://helpx.adobe.com/manage-account/using/cancel-subscription.html
    ===============
    Subscription & Cancellation Terms:
    https://www.adobe.com/legal/subscription-terms.html

    CONTACT ADOBE SUPPORT:
    ================
    Online Chat: https://helpx.adobe.com/contact.html?rghtup=autoOpen
    Phone M-F, during normal business hours: https://helpx.adobe.com/contact/phone.html

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    October 30, 2022

    make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

    for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

    if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support by using a browser that allows popups and cookies, contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
    in the chat field (lower right), type AGENT
    be patient, it can take quite a while to reach a human
    inform the agent that you want to cancel.

     

    <moved from using the community >