I bought a monthly subscription from you today by mistake. I have already canceled it, will the fund

Forum|Forum|4 years ago
June 25, 2021
2 replies
375 views

I bought a monthly subscription from you today by mistake. I have already canceled it, will the funds be returned to me?

Cancel subscription

This topic has been closed for replies.

John T Smith

Community Expert

I have always wondered when someone says they bought by mistake

Just how do you mistakenly enter your credit card number and then click the option to buy?

AkanchhaS8194121

Legend

Hi,

Hope you are doing well.

We did check your subscription status, it shows canceled successfully. About the refund details, we'd suggest you to get in touch with our billing team over Chat or Phone. They will provide you the detailed information.

This is a public forum, accounts & billing information are confidential.

Click on Contact Us here: https://helpx.adobe.com/support.html

Thanks,

Akanchha

D

Dj_Creative_enthusiast

Inspiring

Hi,

Thank you for posting your query here.

Since you have already cancelled the Subscription online, just before you see the Cancellation confirmation screen, it must have showed the Refund amount and that it takes close to 5 Business days to credit the refund in your account.

In case you do not receive the refund in 5 days, Please contact Adobe Support Team by clicking on : https://helpx.adobe.com/contact/support.html for chat or https://helpx.adobe.com/contact/phone.html

Thanks,

Deepjyoti.

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