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Chris_Amoroso
Participant
March 14, 2026
Question

I bought Adobe Lightroom via phone but my MacBook doesn't recognize the purchase.

  • March 14, 2026
  • 2 replies
  • 42 views

I cannot seem to make Lightroom recognize that I've already paid the yearly sub. I can only use the app on Iphone, doesn’t matter how hard I try but the MacBook doesn’t want to let me use it and suggests me to buy the monthly or yearly subscription again

    2 replies

    John T Smith
    Community Expert
    Community Expert
    March 14, 2026

    I don’t use a cell phone for anything except calls and texts, but my **general** understanding is that when you buy from Apple or the Google store you are only buying the versions that do not run on a computer

    kglad
    Community Expert
    Community Expert
    March 14, 2026

    what's your account show, https://account.adobe.com 

     

    eg, did purchase the mobile app only?