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Participant
August 27, 2021
Answered

I bought subscription, but my school provided a license, will I still be charged?

  • August 27, 2021
  • 2 replies
  • 377 views

As title says, I bought a subscription for students, however my school covered the fee's via a liscense, but I am not sure if it will still charge to my account.

This topic has been closed for replies.
Correct answer John T Smith

Sorry, nobody here can answer an account or payment question
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

2 replies

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
August 27, 2021

Sorry, nobody here can answer an account or payment question
This is a public forum, you need the link to Adobe support, not other users
Be sure to remain signed in with your Adobe ID before accessing the link
Do be aware that Adobe's staffing is impacted by the virus, so wait times are long
-make sure that your browser does NOT block ads, scripts, or pop-ups
-you must also allow 'cookies' in your web browser for the link to work
This link will go directly to the chat option
Type "Agent" in the chat box to bypass the chatbot and be connected to a person
-Meaning type in the word Agent without the quote " " marks
https://helpx.adobe.com/contact.html?rghtup=autoOpen
- or https://helpx.adobe.com/contact/phone.html
.
Also: beware of answering anyone who sends you a private message
-click for more information about scammers https://tinyurl.com/10791730

JonathanArias
Legend
August 27, 2021

Post moved from illustrator forum to account forum

Jonathan

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