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Participant
April 5, 2024
Question

I buy creative suite on October 23, for a year but now the annual payment was charged again on march

  • April 5, 2024
  • 1 reply
  • 154 views

I bought the creative suite on October 23, for a year but now the annual payment was charged again on march 1st, did i do something wrong?

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1 reply

kglad
Community Expert
Community Expert
April 5, 2024

did you try to purchase something else or add more time to your original purchase?

Participant
April 5, 2024

a few days ago i add the trial for substance but i cancelled it with 5 days left of the trial. 

kglad
Community Expert
Community Expert
April 5, 2024

check your account to make sure it was canceled, https:// account.adobe.com