i by mistake unsubscribed but i whant to keap it

Question

hi i accerdently canncaled me adobe all app and i whant to resubscribe but i got a trail do i have to wait till the trrail to finish and then resubscribe from there plses help

kglad · Accepted Answer

don't wait, use a browser that allows popups and cookies and contact adobe support by clicking here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human

p.s you can also use phone (but chat is usually quicker), https://helpx.adobe.com/contact/phone.html

p.p.s. you can also use twitter to tweet @AdobeCare

p.p.p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative. ie, double check for an employee badge if contacted in the forums and look for an adobe.com domain in the email address if you click reply to an email. then check again and be very suspicious. any other method of contacting (or offering to contact you) is almost certainly a scam, https://community.adobe.com/t5/using-the-community-discussions/staying-safe-in-the-adobe-support-community/td-p/12919684/redirect_from_archived_page/true

Abambo · Answer

The trial will change at the end of the trial into a regular subscription with anniversary date of the end of the trial. You should, however, really contact Adobe customer care, as you probably paid an early termination fee.

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