Participant

Question

I can't cancel my Adobe Cloud plan because I didn't manage to cancel my subscription in time.

Forum|Forum|28 days ago
July 4, 2026
5 replies
26 views

Good afternoon. I live in Ukraine. After the latest shelling of Ukraine, I had no power or service, so I couldn't cancel my subscription before July 3rd. I don't plan to pay for the subscription yet due to financial difficulties. Please cancel my subscription but keep my account. Thank you.

Participant

Thanks for your help

Community Expert

Community Expert

you’re welcome. keep this updated, especially if you need more help.

Community Expert

Community Expert

You can cancel your plan now as well. Check out the following link for details on how to do that

https://helpx.adobe.com/account/individual/subscriptions-and-plans/renewals-and-cancellations/cancel-adobe-subscription.html

If you still need assistance, you will have to contact Adobe Support

-Manan

Participant

my account jla47u@gmail.com

Community Expert

Community Expert

@Vitalii

don’t post personal info here. these are public forums. and use chat or social media to contact adobe support and explain your situation.