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Shamil1976
Shamil1976
Participant
April 24, 2026
Answered

I can't cancel my plan

  • April 24, 2026
  • 2 replies
  • 23 views

у меня подобная проблема, не могу посмотреть планы, и отменить триал

 

    Correct answer Jeff_A_Wright

    Thank you for posting, Shamil!


    I am sorry for any problems you encountered while attempting to manage your subscription. I can confirm that you did complete the cancellation process successfully.

    I am sorry you did not find more value in our services.

    Please see https://adobe.ly/3Qu8jai for information about the cancellation and refund process. Any refunds issued will take up to 14 days. 


    Please update this discussion if you have any additional questions. ^JW

    2 replies

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    April 24, 2026

    if you have no payment problems, try using a mobile’s browser with wifi disabled.

    Jeff_A_Wright
    Community Manager
    Jeff_A_WrightCommunity ManagerCorrect answer
    Community Manager
    April 24, 2026

    Thank you for posting, Shamil!


    I am sorry for any problems you encountered while attempting to manage your subscription. I can confirm that you did complete the cancellation process successfully.

    I am sorry you did not find more value in our services.

    Please see https://adobe.ly/3Qu8jai for information about the cancellation and refund process. Any refunds issued will take up to 14 days. 


    Please update this discussion if you have any additional questions. ^JW

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