I think i no need to use an Adobe Stock anymore. I just tried to cancel my stock plan when trial is over, but isn't work it is unable to manage May i ask for live chat agent for faster process please?
I believe this is their shady part. I could not cancel my plan and there's always an error on the page. They try to keep charging you until you talk to an agent to cancel your plan. (Other companies like Virgin Media did that to me also). And what the agent did is keep telling me to stay on a plan (free for 1-2 months then charge me for xx amount with a discount). My key thing is if I can't cancel on the website myself, I will run into the same issue certain months later. So it's not helping and it's very dishonest way of doing business, for a company who offers digital services in 2022. Adobe, I would have expected more from you.
This space is provided by Adobe, but it is not Adobe support Sorry, nobody here can help with an account or payment problem This is a public forum, you need the link to Adobe support, not other users Help Center https://helpx.adobe.com/support.html is a good place to start Be sure to remain signed in with your Adobe ID before accessing the link below Do be aware that Adobe's staffing is impacted by the virus, so wait times are long -you MUST make sure that your browser does NOT block ads, scripts, or pop-ups -you MUST also allow 'cookies' in your web browser for the link to work This link will go directly to the chat option Type "Agent" in the chat box to bypass the chatbot and be connected to a person -Meaning type in the word Agent without the quote " " marks https://helpx.adobe.com/contact.html?rghtup=autoOpen - or by telephone https://helpx.adobe.com/contact/phone.html . Adobe does NOT do support by email, so beware of answering anyone who sends you a private message -click for more information about scammers https://tinyurl.com/10791730
I tried to click on manage plan but that show me dialog "Unable to Manage" and force me only way to "Update Payment" so i just need to cancel after end of trial no need to supscrip. may you concern my issue please?