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Participant
October 20, 2025
Question

I can't cancel my subscription?

  • October 20, 2025
  • 1 reply
  • 298 views

I'm trying to cancel my 7 day free trial adobe Illustrator, I see the cancelling button, but it doesn't go through.

Can someone help me cancel the subscribtion?

1 reply

Participant
October 20, 2025

I started my trial 14.10.2025. I would like to cancel it before it will start charging me. Trial will end 22.10.2025. 

kglad
Community Expert
Community Expert
October 20, 2025

try using a mobile phone's updated non-opera browser with wifi disabled.

 

if that fails, wait a few hours.  there are problems on adobe's end, https://status.adobe.com/