I can't cancel my trial because I forgot my password to my account.

Question

Hi.
I just made a free trial for adobe acrobat pro. I don't find it useful, and now I have 7 days free trial.
 
The problem is, I tried to cancel the trial and they want me to change the password since I haven't changed it in a long time, but I can’t access the email linked to my Adobe account because it was deleted permanently because I haven't used it for a long time. I need to cancel my free trial and make sure I won’t be charge, how do I do it ? I can't accesss my Adobe account

Jeffrey_A_Wright · Answer

Zealous_worker, I show the new subscription you started for Acrobat has already been canceled.

If you have lost access to a different account, then see the section titled, "Forgot Adobe password and can't access other authentication methods," in https://adobe.ly/4oeMgAn and click on the Adobe Customer Care link. ^JW

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